Last Updated: 12/12/2025
At Clift Express, based in Magnolia, Texas, we are committed to protecting the privacy and security of our clients, partners, and website visitors. This policy explains our practices regarding the collection and use of your personal and shipment data.
1. Information We Collect
To provide efficient logistics and warehousing services, we collect the following types of information:
- Contact Information: Name, company name, email address, phone number, and physical business address.
- Shipment Details: Pickup and delivery addresses, cargo descriptions, commercial value, and tracking numbers.
- Compliance Data: Tax IDs (EIN), Customs documentation, and Harmonized System (HS) codes required for international transit.
- Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve our website and tracking platform.
2. How We Use Your Information
We use your data strictly to fulfill our contractual obligations and improve our service delivery:
- Operational Fulfillment: To arrange freight, manage warehousing, and clear customs.
- Communication: To provide real-time tracking updates, quotes, and delivery confirmations.
- Legal Compliance: To meet the regulatory requirements of the U.S. Customs and Border Protection (CBP) and other international authorities.
- Security: To prevent fraud and ensure the safety of the cargo entrusted to us.
3. Sharing Your Information
As a global logistics provider, we must share specific data with third-party partners to move your cargo from origin to destination. We share information only with:
- Carriers and Agents: Trucking companies, airlines, and ocean lines involved in your shipment.
- Customs & Regulatory Bodies: Government agencies required for the legal entry or exit of goods.
- Service Providers: Secure payment processors and IT partners who support our tracking systems.
- Note: We never sell your personal data to third-party marketing firms.
4. Data Security
We implement industry-standard physical and digital security measures (including SSL encryption) to protect your data from unauthorized access, loss, or alteration. Access to sensitive shipment data is restricted to authorized personnel who require it to perform their duties.
5. Your Rights
Under various privacy regulations (including the Texas Data Privacy and Security Act), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or fix inaccurate information.
- Deletion: Request that we delete your personal data (subject to legal record-keeping requirements for shipping manifests).
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use our online tracking and quote tools.
7. Contact Us
For any questions regarding this policy or to exercise your data rights, please contact our privacy team at our Magnolia headquarters:
Clift Express 37813 Parkway Oaks Lane
Magnolia, TX 77355
📧 Email: privacy@cliftexpress.com
📞 Phone: +1-(832) 265-3676
